Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information You Provide: When you contact us, request an evaluation, book an appointment, or complete a form on our site, we may collect your name, email, phone number, and other details related to your inquiry.
• Automatic Information: Our website may collect certain information automatically, including your IP address, browser type, operating system, and usage data through cookies and analytics tools (like Google Analytics).
• In-Store Transactions: If you visit our physical location, we may collect information necessary for verification or compliance with applicable state and federal laws (e.g., identification for regulated transactions).

2. How We Use Your Information

We use your information to:

• Respond to your inquiries or schedule evaluations.
• Provide services and complete transactions.
• Improve website performance and customer experience.
• Send appointment confirmations or important updates.
• Comply with legal and regulatory obligations related to buying and selling precious metals, jewelry, and collectibles.

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share limited information with:

• Service Providers that help us operate our business (e.g., payment processors, website hosting, appointment scheduling).
• Law Enforcement or Regulators when required by law or to prevent fraud or criminal activity.
• Business Transfers in the event of a sale, merger, or acquisition of our business assets.

All third-party partners are required to handle your information securely and in accordance with applicable privacy laws.

4. Cookies & Analytics

We use cookies and analytics tools to enhance your browsing experience and understand website performance. You can choose to disable cookies in your browser settings, but certain site functions may not operate correctly if you do.

5. Data Security

We use industry-standard safeguards (including HTTPS encryption and secure servers) to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications.

To exercise any of these rights, please contact us at: matt@haven-coin.com

7. Links to Other Websites

Our website may contain links to third-party sites (such as Cal.com or social media). We are not responsible for the content or privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date above.